Delivery
QUEBECCHIC
Order Processing
Orders are processed and shipped from Monday to Friday.
The total delivery time includes:
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Processing time: 24 to 72 business hours after order confirmation
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Delivery time: 7 to 13 business days
During periods of high demand or in exceptional circumstances (weather conditions, logistical constraints, public holidays, etc.), an additional delay of 3 to 4 business days may apply.
A tracking number is sent by email as soon as your package is shipped.
Shipping Fees
Shipping is free throughout Canada.
Important Information Regarding the Address
Please ensure that the address provided when placing your order is complete and accurate.
In case of an error or missing information, our customer service will contact you to correct the details, which may cause a shipping delay.
QUEBECCHIC cannot be held responsible for delays, losses, or returns caused by an incorrect or incomplete address provided by the customer.
Delivery Area
We currently deliver throughout Canada.
Returns and Associated Fees
Direct costs associated with returning an item are the responsibility of the customer, except in cases of:
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our error
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defective product
For more information, please consult our return policy.
QUEBECCHIC reserves the right to modify shipping times and conditions without prior notice.