Privacy Policy

Privacy Policy


ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on the QUEBECCHIC store, we collect the personal information you provide to us as part of the ordering process, including:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number (if applicable)

When you browse our site, certain information is automatically collected, such as:

  • IP address

  • Browser type

  • Operating system

  • Browsing data

This data allows us to improve the user experience and ensure the security of our platform.

Email Marketing

With your consent, we may send you emails regarding:

  • Our new products

  • Our promotions

  • Store updates

You can unsubscribe at any time.


ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide your personal information to:

  • Finalize a transaction

  • Verify your credit card

  • Place an order

  • Arrange a delivery

  • Make a return

We consider that you consent to its collection and use for this specific purpose.

If we request your information for other reasons (e.g., marketing), we will ask for your explicit consent or offer you the opportunity to refuse.

Withdrawal of Consent

You can withdraw your consent at any time by writing to us at:
support@quebecchic.com


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if:

  • The law requires us to do so

  • You violate our Terms and Conditions of Sale and Use


ARTICLE 4 – SECURE PAYMENTS

Payments made on QUEBECCHIC are processed via gateways compliant with the PCI-DSS (Payment Card Industry Data Security Standard).

This standard is established by major credit card companies (Visa, MasterCard, American Express, Discover) and ensures secure processing of bank data.

Your card information is encrypted via SSL protocol and protected according to recognized security standards.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

We use third-party providers for certain services (payment, delivery, hosting, etc.).

These providers:

  • Only collect the information necessary to perform their services

  • Are subject to their own privacy policies

We recommend that you consult their policies to understand how your data is handled.

Some providers may be located in jurisdictions different from yours. Your information could then be subject to the laws applicable in those territories.

Once you leave the QUEBECCHIC site or are redirected to a third-party site, our privacy policy no longer applies.

External Links

Our site may contain links to other websites. We are not responsible for their privacy practices.


ARTICLE 6 – DATA SECURITY

We implement reasonable security measures consistent with industry standards to protect your personal information against:

  • Loss

  • Unauthorized access

  • Disclosure

  • Modification

  • Destruction

Payment data is encrypted (SSL) and stored according to advanced security protocols (AES-256 where applicable).

Although no method is 100% secure, we apply recognized best practices.


ARTICLE 7 – AGE OF CONSENT

By using this site, you declare:

  • To have reached the age of majority in your province or country of residence
    or

  • To have given your consent to allow a minor under your responsibility to use this site.


ARTICLE 8 – POLICY CHANGES

QUEBECCHIC reserves the right to modify this policy at any time.

Changes take effect upon their publication on the site. We encourage you to consult this page regularly.

In the event of a merger, acquisition, or transfer of business, your information may be transferred to the new owner to ensure service continuity.


QUESTIONS AND CONTACT INFORMATION

For any requests regarding your personal information, particularly to:

  • Access your data

  • Correct or modify your information

  • Request its deletion

  • File a complaint

Please contact us at:

support@quebecchic.com


QUEBECCHIC is committed to protecting your privacy and ensuring the confidentiality of your personal information.